The compatibility of the algorithm for interconnection between devices and NCE-WAN V100R021 is defective, resulting in device onboarding failures.

Trouble Ticket Number

DTS2024112739697

Symptom

The compatibility of the algorithm for interconnection between devices and NCE-WAN V100R021 is defective, resulting in device onboarding failures.

Condition

This problem occurs when a device attempts to register with the controller.

Impact

Devices cannot go online.

Severity

Minor

Root Cause

The algorithm for interconnection between devices and NCE-WAN V100R021 has a compatibility issue.

Solution

The compatibility of the algorithm for interconnection between devices and NCE-WAN V100R021 has been optimized.

Solution Impact

None

Problem Resolved in

V300R023C00SPC100, V300R023C10SPC100

Involved Models

AR600, AR6100, RU-5G

Precaution

None